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City of Toronto Media Relations has issued the following:
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News Release

February 14, 2025

Crews continue clearing snow across Toronto, City of Toronto now accepting service requests after snowstorm

City of Toronto crews and contractors are continuing to work 24/7 to clear snow from roads, sidewalks and bikeways across the city ahead of further anticipated snowfall this weekend, with accumulations expected to reach up to 34 centimetres.

Toronto received 15 to 20 centimetres of snow during the snowstorm from Wednesday evening into Thursday morning. Total snowfall accumulation from the two weather events is expected to reach up to 54 centimetres.

Once current plowing operations conclude, the City will assess the capacity of its road infrastructure to handle the additional expected snowfall this weekend before making a decision about whether snow removal is necessary. If it is needed, snow removal will likely start on Monday, February 17, with snow transported by dump trucks to designated storage sites.

The City is now accepting 311 service requests for snow clean-up. Residents can report areas that need attention, such as large windrows, by calling 311 or via the City’s website (https://www.toronto.ca/home/311-toronto-at-your-service/submit-a-service-request-or-feedback/) or the 311 Toronto mobile application.

Residents are reminded to shovel snow onto their own property and avoid shovelling onto the street. Moving snow from private property onto roads, sidewalks and bikeways is illegal and can result in a fine.

Parking restrictions remain in effect

The Major Snowstorm Condition and Significant Weather Event declared on Wednesday will remain in effect until roadways are deemed safe.

Parking is prohibited on roads designated as snow routes and on roads with temporary orange no-parking signage while the Major Snowstorm Condition remains. Vehicles parked on snow routes will be towed at the owner’s expense and are also subject to a fine of up to $200. To locate a towed vehicle, contact Toronto Police Service at 416-808-2222.

As of this morning, Toronto Police Service Parking Enforcement has issued 1,500 tickets to vehicles parked on snow routes and 10 vehicles have been towed. The City appreciates the public’s help in keeping snow routes clear for crews and plows to do their job.

A list and map of snow routes are on the City’s website: https://www.toronto.ca/services-payments/streets-parking-transportation/road-maintenance/winter-maintenance/major-snow-event/.

It may take longer than usual to clear city roads, sidewalks and bicycle lanes. Under the Significant Weather Event declaration, the City is exempt from Provincial service levels for winter maintenance, as per provincial regulations.

Garbage, recycling and organics collection

Garbage, recycling and organics collection is continuing across the city, with some delays.
Residents are asked to follow the regular collection schedule, place bins away from snowbanks and clear snow from around bins to ensure they are accessible from the road. Bins should be left out until collected. Residents are asked to refrain from calling 311 to report a missed collection.

If possible, residents are asked to hold onto oversized and metal items until the next scheduled collection.

The Toxic Taxi (hazardous waste pick up service) will not be available today. Service will resume on Tuesday, February 18.

Other City programs and services

All recreation programs and City-run child care centres located at Toronto School District Board sites resumed this morning.

After-School Recreation Care programs will not take place today as it is a P.A. Day for TDSB and Toronto Catholic District School Board.

Toronto Zoo and all Toronto Public Library branches are open this morning.

Warming Centres and Shelters

The City’s Warming Centres remain open. More information is on the City’s website: https://www.toronto.ca/community-people/housing-shelter/homeless-help/toronto-warming-centres/.

To help get as many people inside as possible, the City has opened temporary contingency spaces in the shelter system in areas not traditionally used for sleeping. These spaces remain open.

Advice for the public

While the Major Snowstorm Condition is in effect, the City encourages the public to leave their vehicles at home and use public transit where possible. Updates will be posted on the TTC (https://www.ttc.ca) and GO Transit (https://www.gotransit.com/en) websites.

Road users should expect delays, slippery conditions and poor visibility. If driving, slow down, follow at a safe distance and use gentle braking, steering and acceleration. Road users should also keep a safe distance from snow clearing equipment and crews to let them complete their work safely and efficiently.

Follow the City on X to get the latest updates via @cityoftoronto. Residents can view plowing operations as they occur at www.toronto.ca/plow.

Toronto has a comprehensive snow response plan that prioritizes the safety and movement of residents. More information is available at www.toronto.ca/snow.

Toronto is home to more than three million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, innovation and climate action, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. For more information visit www.toronto.ca or follow us on X at x.com/cityoftoronto, on Instagram at www.instagram.com/cityofto or on Facebook at www.facebook.com/cityofto.


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Media contact: Media Relations, media@toronto.ca

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