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News Release - Let the search begin: Toronto residents encouraged to create a new account and a wish list for winter program registration

City of Toronto Media Relations has issued the following:
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News Release

November 13, 2024  

Let the search begin: Toronto residents encouraged to create a new account and a wish list for winter program registration

To help residents plan and prepare to register for programs next month, the City of Toronto has published a full list of its winter recreation programming. 

Registration for the City’s winter recreation programs begins at 7 a.m. on the following dates:

• Tuesday, December 3 – Etobicoke York and Toronto and East York
• Wednesday, December 4 – North York and Scarborough

New this winter, Older Adult programs will be available for early registration at 10 a.m. on Tuesday, November 26.

Residents can learn more about registration dates, programs and registration information on the City’s website: https://www.toronto.ca/explore-enjoy/parks-recreation/program-activities/winter-recreation-programs/.

Create your new account and ‘wish list’ 

Last week, the City officially launched a new registration and booking system that includes a ‘wish list.’ The new feature will reduce the time it takes to register and eliminate the need to search for available programs on the spot.

Residents are encouraged to explore the new system and create their new account before registration begins. Anyone wishing to participate in winter recreation programs must have a new account when they register.

There is also support available to help residents get up and running on the new system, including free in-person public help sessions at local community recreation and seniors’ centres as well as virtual help sessions. More information on the ‘wish list’ including how to set up an account and where to get support can be found on the City’s webpage: https://www.toronto.ca/explore-enjoy/parks-recreation/how-to-use-our-services/online-registration-booking/

The City is Toronto’s largest provider of recreation programs for people of all ages, skill levels and interests. Approximately 16,600 registered courses with close to 155,000 spaces will be offered including arts and crafts, yoga and fitness, hobbies and interest, sports and swimming.

 Key dates 

• Thursday, November 21 – Drop-in Program Reservations, now called “Reserve a Spot,” are available and will be released weekly on Thursday mornings starting at 8 a.m. Residents will be able to view Reserve a Spot programs on Wednesday, November 20. 
• Tuesday, November 26 – Early registration for Older Adult programs opens at 10 a.m.    
• Before Tuesday, December 3 – Residents who wish to book winter recreation programs should have already created their new account in the system. Users will not be able to register for programs until they have completed this step.   
• Tuesday, December 3 and Wednesday, December 4 – Starting at 7 a.m., registration begins for winter recreation programs, Holiday CampTO, PA Day Camps, March Break CampTO, December Holiday events and Aquatic Leadership programs. 

Registration support

For in-person registration support, five community centre locations will be open from 7 a.m. to noon on the following dates and locations.

Tuesday, December 3:
• Driftwood Community Recreation Centre, 4401 Jane St.
• Masaryk-Cowan Community Recreation Centre, 220 Cowan Ave.
• Wellesley Community Centre, 495 Sherbourne St.

Wednesday, December 4:
• Centennial Recreation Centre, 1967 Ellesmere Rd.
• Dennis R. Timbrell Resource Centre, 29 St. Dennis Dr.

Residents who need help preparing for registration can call 416-396-7378, Monday to Friday, from 8 a.m. to 5 p.m. Extended call centre hours will be available in advance of December registration dates including Monday, December 2, from 8 a.m. to 7 p.m. and from 7 a.m. to 5 p.m. on both registration days.  More information can be found on the City’s website: https://www.toronto.ca/explore-enjoy/parks-recreation/how-to-use-our-services/online-registration-booking/

Discount for Adult programs 

Participants 60 years of age and older receive a 50 per cent discount on the regular price of adult recreation programs excluding private, semi-private and small group lessons. For more information about free programs and other subsidies for recreation programs, visit the City’s webpage: https://www.toronto.ca/explore-enjoy/parks-recreation/how-to-use-our-services/how-to-register-for-recreation-programs/free-lower-cost-recreation-options/

Welcome Policy 

Residents who are currently enrolled in the City’s Welcome Policy should have received an email from the City, asking them to activate their new account. These users are asked to activate their accounts as soon as possible if they intend to register for winter recreation programs.

The Welcome Policy credit can be used to register for City recreation programs including Holiday CampTO and PA Day CampTO. Those receiving social assistance (Ontario Works) and living in Toronto are pre-approved to receive this credit and should speak to their caseworker or apply online.   

Toronto residents with family income that meets the criteria may also apply. More information on the criteria and how to apply, free programs and other subsidies for recreation programs can be found on the City’s website: https://www.toronto.ca/community-people/employment-social-support/child-family-support/welcome-policy-recreation-fee-subsidy/
     
Toronto is home to more than three million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, innovation and climate action, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. For more information, visit www.toronto.ca or follow us on X at x.com/cityoftoronto, on Instagram at www.instagram.com/cityofto or on Facebook at www.facebook.com/cityofto.  
   
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Media contact: Media Relations, media@toronto.ca 


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